International Shipping Duties & Taxes

For international order. If the items ARE NOT shipped from your local warehouse in your country/ region, you, the customer, Should be responsible for the import duty, but please don't worry, We will decrease the declared value to help you save the import tax.

Customs Clearance and Import Duty

1. Who is responsible for paying duties and taxes for international shipments?

For international order. The Consignee (Recipient) of the package(s) is responsible for any duties and import taxes due upon delivery. Duties and taxes are not calculated or charged when you place your order in our store and will be payable to Customs when you receive your order.

2. How much do I need to pay for the import duty?
The amount of customs is different from one country to another country. It depends on your country's tariff policy.
The shipping cost we charge does not include any Tax or other handling fee. It is only the shipping cost that the shipping company will charge us for shipping the package. Because every country's customs policy is not the same, we can not calculate how much is the tax and add it to shipping. So customers need to pay tax by themselves. But we can declare the invoice at a lower value to help customer lower their tax.

Please note: Our shipping options include Regular Mail and Express Service. So the customs fee will be different.

For packages shipped by Express Service, such as DHL, UPS, EMS, TNT. The amount of import duty will be charged differently because of the difference in your importing country's tariff policy.

3. What will we do to reduce your import tax?
If you have specific requirements on the declared value of the invoice, please contact us as soon as you place the order by sending an email to Sales@OBD2gate.com. Please take a clear screenshot for your payment proof and send it to us. We will make it as you required. If you have no instruction about the invoice declare value, usually we will declare the item value range from 20USD-200USD which depends on the package weight and package volume.

4. What will we do if your package encounter customs clearance issues?
When you encounter customs clearance issues, we will supply you with the shipping invoice which you have to supply to customs. At the same time, we also will contact China DHL to help you deal with such a situation. We can work together in time to make customs clearance ok.